Refund policy
Returns and Refund Policy:
If you are unsatisfied with your purchase, please email us at ironbodyfitness@bygroup.ca with a return request within 30 days of receiving your item(s).
A refund will be issued for items that are returned to us with the original packaging, open or unopened, which meet the following conditions:
Defective | Damaged | Shipping Damage | Incorrect Item | Item Not as Expected
Any return requests due to Shipping Damage must be reported within 48 hours of receiving your package.
Please email us at ironbodyfitness@bygroup.ca with all relevant product information and the reason for your return request.
We will respond to your request within 2 business days and will provide you with a return shipping label.
You will be responsible for the cost of shipping to return your item(s).
Upon receiving the returned item, we will issue a full refund for your purchase, minus the cost of the return shipping.